{"id":843,"date":"2022-04-22T12:36:00","date_gmt":"2022-04-22T12:36:00","guid":{"rendered":"https:\/\/bestandbasic.com\/?page_id=843"},"modified":"2024-01-30T08:57:26","modified_gmt":"2024-01-30T08:57:26","slug":"contact","status":"publish","type":"page","link":"https:\/\/bestandbasic.com\/contact","title":{"rendered":"Contact"},"content":{"rendered":"[vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”90px” equal_height=”yes” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#000000″ bg_image=”1169″ bg_position=”center center” background_image_loading=”default” bg_repeat=”no-repeat” scene_position=”center” mouse_sensitivity=”10″ top_padding=”14%” bottom_padding=”12%” left_padding_desktop=”8%” constrain_group_2=”yes” right_padding_desktop=”8%” text_color=”light” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_t_to_right_b” shape_divider_color=”#000000″ shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=”straight_section”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][divider line_type=”No Line” custom_height=”500px”][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” disable_element=”yes” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default”][vc_custom_heading text=”LET’S GET YOU UP AND GOING FAST” font_container=”tag:h2|font_size:6vh|text_align:left|line_height:6vh” use_theme_fonts=”yes” css=”.vc_custom_1650823820148{margin-bottom: 4% !important;}”][split_line_heading animation_type=”line-reveal-by-space” font_style=”p” line_reveal_by_space_text_effect=”none” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Contact us and we can get you into a turnkey solution fast!” font_size=”2vh” font_line_height=”3vh” font_size_tablet=”18″ font_size_phone=”16″][\/split_line_heading][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ font_color=”#000000″ column_shadow=”none” column_border_radius=”10px” column_link_target=”_self” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”90px” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#000000″ scene_position=”center” top_padding=”10%” bottom_padding=”5%” left_padding_desktop=”8%” constrain_group_2=”yes” right_padding_desktop=”8%” text_color=”light” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”zoom-out-slow” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” sticky_content=”true” sticky_content_functionality=”js” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default”][vc_custom_heading text=”CONTACT US” font_container=”tag:h2|font_size:5vh|text_align:left|line_height:5vh” use_theme_fonts=”yes”][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2\/3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” 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EMAIL<\/em> US<\/h2>\n[\/nectar_highlighted_text][split_line_heading animation_type=”line-reveal-by-space” font_style=”p” line_reveal_by_space_text_effect=”default” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”concierge@bestandbasic.com” font_size=”2vh” font_line_height=”3vh”][\/split_line_heading][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_highlighted_text color_type=”gradient” highlight_color=”#ff50d0″ secondary_color=”rgba(255,255,255,0.01)” style=”half_text” custom_font_size=”2vh”]\n

CALL<\/em> US<\/h2>\n[\/nectar_highlighted_text][split_line_heading animation_type=”default” font_size=”2vh” font_line_height=”3vh”]323-645-0690\u202c<\/p>\n

Monday through Friday, 8am to 6pm PST[\/split_line_heading][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_highlighted_text color_type=”gradient” highlight_color=”#ff50d0″ secondary_color=”rgba(255,255,255,0.01)” style=”half_text” custom_font_size=”2vh”]\n

MAILING<\/em> ADDRESS<\/h2>\n[\/nectar_highlighted_text][split_line_heading animation_type=”default” font_size=”2vh” font_line_height=”3vh”]Best and Basic<\/p>\n

8605 Santa Monica Blvd #36312<\/p>\n

West Hollywood, California 90069-4109 US[\/split_line_heading][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”90px” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#000000″ scene_position=”center” top_padding=”5%” bottom_padding=”10%” left_padding_desktop=”8%” constrain_group_2=”yes” right_padding_desktop=”8%” text_color=”light” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” disable_element=”yes” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”zoom-out-slow” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” sticky_content=”true” sticky_content_functionality=”js” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default”][vc_custom_heading text=”FREQUENTLY ASKED QUESTIONS & REQUESTS” font_container=”tag:h2|font_size:5vh|text_align:left|line_height:5vh” use_theme_fonts=”yes”][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2\/3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n

Local Vaccination & Mask Guidelines<\/h2>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][toggles style=”minimal”][toggle color=”Default” heading_tag=”default” title=”Northern California”][vc_column_text]Masks<\/u>: Fully vaccinated members may remove their mask in all areas of the warehouse.<\/p>\n

Vaccination:<\/u>\u00a0One-time proof of COVID-19 vaccination must be provided for entry in one of the following forms: (1) Physical vaccination card (or other vaccination record issued by a governmental agency) (2) Photo of vaccination card (3) Documentation\/record of vaccination from a healthcare provider (4) Regional Passes (5) Commercial pass solutions like CLEAR. (An individual is considered vaccinated after their second COVID-19 vaccine dose (or after one dose of the J&J COVID-19 vaccine)[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” title=”Southern California”][vc_column_text]Masks<\/u>: Fully vaccinated members may remove their mask in all areas of the warehouse.<\/p>\n

Vaccination:<\/u>\u00a0One-time proof of COVID-19 vaccination must be provided for entry in one of the following forms: (1) Physical vaccination card (or other vaccination record issued by a governmental agency) (2) Photo of vaccination card (3) Documentation\/record of vaccination from a healthcare provider (4) Regional Passes (5) Commercial pass solutions like CLEAR. (An individual is considered vaccinated after their second COVID-19 vaccine dose (or after one dose of the J&J COVID-19 vaccine)[\/vc_column_text][\/toggle][\/toggles][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”8%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n

Health & Safety<\/h2>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][toggles style=”minimal”][toggle color=”Default” heading_tag=”default” title=”What are the COVID-19 exposure control measures at Best and Basic locations?”][vc_column_text]Life has changed and Best and Basic is adapting. We\u2019ve amended our business practices to reflect the times because putting an intense focus on safety is the most important thing we can do.[\/vc_column_text][\/toggle][\/toggles][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text css=”.vc_custom_1650870554374{margin-top: 80px !important;}”]\n

Account & Membership Information<\/h2>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][toggles style=”minimal”][toggle color=”Default” heading_tag=”default” title=”How much does an Best and Basic membership cost?”][vc_column_text]Best and Basic membership costs vary by location and the number of locations. Membership options include pricing tiers for one specific Best and Basic location or multiple locations. Contact us for prices for specific Best and Basic locations or find a location nearest you.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” title=”I lost my Best and Basic Access Card. What can I do?”][vc_column_text]You can always contact Concierge at 323-645-0690 or email concierge@bestandbasic.com during normal business hours.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” title=”Who can I contact if I have questions about my current balance?”][vc_column_text]Please contact your location’s General Manager to inquire about your account balance, or contact our Concierge at 323-645-0690 or email concierge@bestandbasic.com.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” title=”I want to cancel my membership. How do I do that?”][vc_column_text]You may cancel your membership according to our terms and conditions with a location manager, via registered or certified mail, or through our Concierge via phone at 323-645-0690, or by email at concierge@bestandbasic.com.[\/vc_column_text][\/toggle][\/toggles][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text css=”.vc_custom_1650871480141{margin-top: 80px !important;}”]\n

Referrals<\/h2>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][toggles style=”minimal”][toggle color=”Default” heading_tag=”default” title=”Can I refer someone to any location?”][vc_column_text]If you are a current member<\/span>, you can earn up to one-month referral credit for one location’s service.<\/p>\n

If you are not a member yet<\/span>, you earn a gift card for any business you refer regardless of which location they join.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” title=”Who can I refer to get a referral gift card?”][vc_column_text]The gift card referral program is only valid for referrals who actually join and become new Best and Basic members. If your referral was previously a Best and Basic member, they must have canceled their membership more than 1 year ago in order to qualify as a referral.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” title=”How can I refer a business?”][vc_column_text]Contact our Concierge at 323-645-0690 or email concierge@bestandbasic.com. You may not use any robotic, automated, or programmed methods or engage in spamming, and Best and Basic reserves the right to, without limitation, deny a referral gift card to, permanently disqualify from the referrals program, or terminate the membership of any individual it believes is tampering with the functioning of or otherwise abusing the referrals program.[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”90px” equal_height=”yes” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#000000″ scene_position=”center” top_padding=”4%” bottom_padding=”10%” left_padding_desktop=”8%” constrain_group_2=”yes” right_padding_desktop=”8%” text_color=”light” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][split_line_heading animation_type=”line-reveal-by-space” font_style=”p” line_reveal_by_space_text_effect=”none” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”We collect certain information by automated means when you visit Best and Basic, through various means such as “cookies,“ “web beacons“ and IP addresses, as described below. A \u201ccookie\u201d is a small text file that a website saves on your computer or mobile device when you visit the site. We use cookies to tell us whether you have visited us before or if you are a new visitor. We also use cookies to help us identify site features in which you may have the greatest interest.<\/p>\n

Cookies may also enhance your online experience by saving your preferences while you are visiting a particular site. Web beacons\u201d (also known as Internet tags, pixel tags and clear GIFs) allow third parties to obtain information such as IP address, the URL of the page on which the beacon appears, timestamps, browser type, and the information in cookies set by the third party. Best and Basic use the following types of cookies and web beacons.” font_size=”2vh” font_line_height=”3vh” font_size_tablet=”18″ font_size_phone=”16″][\/split_line_heading][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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